How to Set Up an On-Premise Call Center Business in India? External contact via VoIP is also possible with PBX Solutions for Business. Similarly, because of the flexibility they enable, hosted or cloud-based solutions are quickly becoming the preferred choice of a substantial number of small organizations. Smart call management systems, on the other hand, are a vital tool for call management in all contact centers. Call management systems to allow businesses to track, record, and monitor calls. Read More: https://sansoftwares.com/blogs/how-to-set-up-an-on-premise-call-center-business-in-india/